A New Face of Care: The Coordinating Center Unveils Rebrand to Tackle Contemporary Challenges

The Coordinating Center- Your health. Your journey. Our priority.

Millersville, MD – October 1, 2024— The Coordinating Center, a leader in nonprofit healthcare, recently recognized as a 2024 Top Workplace by the national Top Workplace Program is excited to announce the launch of its new brand identity.

“This transformation symbolizes our commitment to addressing the contemporary challenges facing the field of case management. For our clients and their families, this rebranding translates into a renewed assurance that they are at The Center of everything we do. It’s ‘Your Health. Your Journey. Our Priority.’” said Teresa Titus-Howard, PhD, MHA, MSW, CCM, President and Chief Executive Officer, The Coordinating Center.

The Coordinating Center’s new brand identity, developed with The Cyphers Agency, a full-service creative agency specializing in brand development, reflects extensive collaboration with stakeholders and comprehensive feedback from clients, caregivers, our Board of Directors and coworkers.

Customers and partners can expect the same level of excellence and dedication that The Coordinating Center is known for, now under a brand that better represents its values and ambitions to tackle contemporary challenges, such as:

Interdisciplinary Coordination: Care management frequently involves coordinating efforts across multiple disciplines and agencies. Ensuring seamless communication and collaboration among various stakeholders can be challenging. Our new identity reflects our dedication to breaking down silos and fostering a more integrated approach to care.

Holistic Client Care: We believe that true success in care management comes from addressing the whole person. Our new brand identity underscores our holistic approach, integrating physical, emotional, and social support into our services. We are also focused on a compassionate approach, ensuring that our clients and their families feel heard, valued, and supported throughout their journey.

Cultural Competence: As populations grow more diverse, coordinators must navigate various cultural contexts with respect for different norms, values, and practices. Our rebranding emphasizes our commitment to cultural competence: “92% of clients report their coordinators respect their cultural and religious beliefs.”  We are dedicated to ongoing training to ensure culturally sensitive care.

Data Security and Privacy: Safeguarding client information is paramount in today’s world. Our rebranding reflects our dedication to implementing robust data security measures and adhering to stringent privacy regulations, ensuring that our clients’ trust is well-placed.

“As a consumer representative and board member, serving on the branding committee showed me how important it is to create a brand that reflects our mission of holistic care and resonates with our clients. We want our clients to see our branding and be reminded of their experiences with The Coordinating Center, feeling genuinely supported and heard. I believe we achieved this. I’m proud to be a part this organization,” said Adith Kumar Thummalapalli.

Founded in 1983, The Coordinating Center has been at the forefront of the care management industry, providing person-centered support for people with disabilities and complex medical needs.

For more information visit coordinatingcenter.org.

The Daily Record Announces 2024 Most Admired CEOs

Baltimore (September 20, 2024) — The Daily Record has named Teresa Titus-Howard, PhD, MHA, MSW, CCM, President and Chief Executive Officer, The Coordinating Center, one of Maryland’s 2024 Most Admired CEOs. This is the second time Dr. Titus-Howard has received this honor, with her previous recognition in 2022.

Most Admired CEOs honors talented business CEOs, higher education leaders and nonprofit executive directors throughout Maryland whose leadership and vision are admired by those around them. A panel of judges selects these winners based on professional accomplishments, community service and the letters of reference submitted by co-workers, board members and community leaders showing the CEO’s leadership and vision.

Three-time winners are inducted into the Circle of Leadership, which honors sustained achievement over a period of at least six-years. This year Jeffrey Rosen of Rosen, Sapperstein & Friedlander; Steven D. Linkous of Harford Mutual Insurance Group; and Christopher Ripley of Sinclair Inc. were named to the Circle of Leadership.

A listing of all the winners is below.

“The 2024 Most Admired CEOs demonstrate impressive resumes and lead their companies to success, making a positive impact on the lives of others. They are trendsetters who empower those who work with them in a professional setting and on community boards,” said Suzanne Fischer-Huettner, managing director of BridgeTower Media/The Daily Record. “They are good listeners who are also committed to mentoring the next generation of leaders. The Daily Record congratulates this year’s honorees.”

The winners will be honored at a celebration on Nov. 7 at the Hilton BWI, 1739 West Nursery Road in Linthicum Heights. Food stations, drinks and networking begin at 4:30 p.m., with the awards celebration at 5:30 p.m. followed at 6:30 p.m. with dessert, drinks and networking. The event hashtag is #TDRevents.

Attendance is limited. This event will sell out. Winners and sponsors receive priority. Sponsorship includes a table for guests, logo usage, multimedia marketing opportunities and more. Only sponsors will be guaranteed a table for their guests. If space is available after the sponsorship deadline, a limited number of individual tickets will go on sale. To secure a sponsorship, contact Suzanne Fischer-Huettner at shuettner@bridgetowermedia.com.

Winners will be profiled in a special magazine that will be inserted into the Nov. 8 issue of The Daily Record and will be available online at TheDailyRecord.com.

The Supporting Sponsor is Towson University. For more information and updated sponsorship information about The Daily Record’s 2024 Most Admired CEOs, visit www.TheDailyRecord.com.

About The Daily Record

The Daily Record is a digital first, daily news media company focused on law, government and business at TheDailyRecord.com. The Daily Record publishes a print edition on weekdays in addition to more than 25 special products a year in a variety of industries including Power Lists. The Daily Record hosts 13 annual events to recognize excellence and provide leadership opportunities. These events include Maryland’s Top 100 Women, Most Admired CEOs, Influential Marylanders, Health Care Heroes, Icon Honors and more. The Daily Record’s Digital Marketing Solutions helps customers with social media, search engine marketing and optimization, retargeting and email marketing among other services. The Daily Record, with 136 years of editorial excellence, is part of BridgeTower Media, the leading provider of B2B information, research, events and marketing solutions across more than 25 U.S. markets and industries.

2024 Most Admired CEOs

***Indicates Circle of Leadership Inductee

Government
Dr. Charles Glass, Ph.D., P.E., Maryland Environmental Service

Higher Education
Mark R. Ginsberg, Ph.D., Towson University
David K. Wilson, Morgan State University
Dr. Marylou Yam, Notre Dame of Maryland University

Nonprofit with less than $10 million in annual revenue
F.T. Burden, Springboard Community Services
Catherine Y. Hamel, M.A., Gilchrist
Watchen Harris-Bruce, Baltimore Community Lending Inc.
Lenora Henry, American Red Cross of Central Maryland
Robert Johnston, Anne Arundel County Association of Realtors
Robin McKinney, CASH Campaign of Maryland
Dr. Barbara D. Nazelrod, The Catholic High School of Baltimore Inc.
Chrissy M. Thornton, Associated Black Charities

Nonprofit with more than $10 million in annual revenue
Carmen Del Guercio, Maryland Food Bank
Kathleen McNally Durkin, The Arc Baltimore
Sam Guedouar, Roland Park Place
Dr. Erin Lamb, Gateway Maryland
Krish O’Mara Vignarajah, Global Refuge
Teresa Michelle Titus-Howard, The Coordinating Center

Private company with 50 or fewer employees
Sonjie DeCaires, Sonjé Productions LLC
Kwabena Osei-Sarpong, RIFE International LLC
Necole Parker, The ELOCEN Group
Stephanie A. Parson, Ph.D., Crowned Grace International

Private company with 51-149 employees
Brian Gibbons, Greenberg Gibbons
Scott R. Melamed, M.S., M.B.A., ProMD Health Inc.
***Jeffrey Rosen, Rosen, Sapperstein & Friedlander (RS&F)

Private company with 150-499 employees
Lynda Ellis, Capitol Concierge Inc.
***Steven D Linkous, Harford Mutual Insurance Group
Dr. Rajan Natarajan, Global Alliant

Private company with more than 500 employees
Tina & Paco Rodriguez, SAGE Dining Services Inc.

Public company with more than $500 million in annual revenue
Joseph Ochipinti, UnitedHealthcare of the Mid-Atlantic
***Christopher Ripley, Sinclair Inc.

The Coordinating Center Honored with National Top Nonprofit Workplace Award 2024 

FOR IMMEDIATE RELEASE:  

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is proud to announce that The Coordinating Center has been selected as a winner for the Industry-Non-Profit award for the national Top Workplace Program!  

Top Workplace evaluation process evaluates companies based on a variety of criteria, such as, professional development, supportive managers, open-mindedness, meaningfulness, and longevity. The Coordinating Center excelled in these areas and received recognition in the following Top Workplaces Culture Awards categories, placing in the top 25% for: 

  • Supportive Managers: Employees feel the managers at The Coordinating Center care about their concerns and help them learn, grow, and succeed. 
  •  Meaningful Work: Employee jobs make them feel like they are part of something meaningful. 

“We are thrilled to receive this esteemed award, which is a testament to our ongoing efforts to cultivate a workplace where our coworkers thrive,” said James Karpook, Chair of the Board, The Coordinating Center.  

“Our coworkers are our greatest asset. We believe that by prioritizing their happiness and professional development, we not only enhance our workplace culture but also drive our mission forward,” said, Dr. Teresa Titus-Howard, President and CEO, The Coordinating Center. 

-more- 

The Top Workplace Award reaffirms The Coordinating Center’s position as a leader in employee satisfaction and organizational excellence. By placing employees at the center of its success, The Coordinating Center continues to set the standard for workplace culture and employee engagement in the nonprofit industry. 

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.  

Visit www.coordinatingcenter.org for more information. 

Contact: Renee Dain, SVP,
Strategic Partnerships & External Affairs
410.987.1048 

 

 

The Coordinating Center Appoints New Board Member, Yanfen Wu, CPA

Millersville, MD – May 31, 2024— The Coordinating Center is thrilled to welcome its newest Board Member, Yanfen Wu, CPA, CFO at Kranz Consulting. For nearly 30 years, Kranz Consulting has advised and supported entrepreneurs, founders, and funds through the complexities of building successful, high-growth businesses. Ms. Wu brings over twenty years of experience in the finance industry, specializing in taxation, finance, investments, audits, and nonprofits. Throughout her career, she has been an active community volunteer, serving as a board member and treasurer at her daughter’s elementary school, where she managed financial duties such as monthly bank reconciliations and annual financial statements. Additionally, Ms. Wu has volunteered with various nonprofit organizations in Raleigh and San Jose, including the San Jose Natural History Museum and the San Jose Children’s Museum. Her passion for community service and witnessing the positive impact of her efforts fuels her excitement to join The Coordinating Center’s Board.

After relocating to Rockville, Maryland, Ms. Wu was inspired by The Coordinating Center’s mission. “I feel like everyone knows someone who could benefit from the care coordination services offered at The Coordinating Center. Whether dealing with a chronic illness, complex medical needs, or a disability, everyone needs support. Having a care coordinator is vital to navigating complex systems of care,” said Ms. Wu. In addition to the Board, Ms. Wu will serve on The Coordinating Center’s standing Finance, Investment, and Audit Committee.

Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. Our mission is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life.

“We are thrilled to have Yanfen join our Board of Directors. Her vast experience in the finance industry is an invaluable asset to our team, and we are confident that her insights and leadership will contribute significantly to our continued growth and success,” said Dr. Teresa Titus-Howard, President, and CEO, of The Coordinating Center.

The Coordinating Center aims to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance, and compassion. It is what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services statewide. We believe we are stronger together.

Request for Proposals: Care Management Information System

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is seeking proposals for a Care Management Information System. Due no later than 5:00 p.m. EST on Friday, February 16, 2024.

The Coordinating Center (The Center) is seeking a partner to create an innovative population health documentation system to improve care coordination efficiencies and continue to advance The Center as a premier care coordination provider in the state of Maryland and beyond.

The population health documentation system scope includes but may not be limited to the following:

  1. Ability to extract data from our current documentation system and upload to the new system
  2. Provide a HIPAA compliant platform
  3. Direct access or by the exchange of data through an export/import process to Maryland’s health information exchange, Chesapeake Regional Health Information System for our Patients (CRISP)
  4. Ability to store Protected Health Information (PHI) and documents in a secure, cloud-based platform

Click the icon below to review the RFP.


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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. The mission of The Center is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and a meaningful community life.

Seeking a Branding Partner

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is seeking proposals from interested, qualified, and experienced professional marketing planning firms to provide branding and marketing services. The primary deliverables and process are described in the Scope of Work (click the icon below to review).

Proposals should be submitted to Marketing and Communications: marketing@coordinatingcenter.org.

  • Phase I and II (Brand Identity) is March-September 2024. Proposals are due no later than 4:00 p.m. EST on February 2nd.
  • Phase III (Website) is October 2024-April 2025. Proposals are due no later than 4:00 p.m. EST on March 1st.

 

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. The mission of The Center is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life. Visit www.coordinatingcenter.org for more information.

The Coordinating Center Names 2023 Compassionate Leadership Nominees and Winner

November 8, 2023 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce the 2023 Compassionate Leadership Award nominees and recipient. The Compassionate Leadership award was created in 2019 and established by The Coordinating Center’s Board of Directors in honor of Karen-Ann Lichtenstein, former President/CEO of The Center for 26 years (with The Center for 35 years).

The Compassionate Leadership Award recognizes an extraordinary coworker not only for their outstanding commitment to the mission and values of The Coordinating Center, but in the characteristics of compassionate leadership both at The Coordinating Center and in their daily life. This year’s nominees are Fay Alexander, Megan Bazzett, Matthew Slade, and Mark Acosta. Nominees and the winner were announced on November 8th, by Karen-Ann Lichtenstein, who joined coworkers for a special All Coworker Meeting.

“We are pleased to announce that this year’s winner is Mark Acosta, LCSW-C, CCM, Team Manager, REM Program. Mark has been with The Center for twelve years and has served as the REM Gold Team Manager for the past ten years. Mark is a staunch advocate for individuals living with complex medical needs and disabilities. He is known for going above and beyond for his coworkers and his clients. We are truly fortunate to have such a compassionate leader on our team, said Teresa Titus-Howard, PhD, MHA, MSW, President/CEO, The Coordinating Center.

Mark Acosta, a licensed clinical social worker, is a dedicated and highly respected professional recognized for his exceptional skills and unwavering commitment in the healthcare and disabilities sector. As a Team Manager within the REM program, Mark is not only a valuable asset but also a trusted source of knowledge for his team and peers. His expertise in Medicare is unparalleled, earning him the unofficial title of the team’s “Medicare guru.”

Mark’s passion for learning is evident in his approach to challenges. Whenever there is something new to grasp, he eagerly dives in, immersing himself to understand every aspect comprehensively. What truly sets him apart is his willingness to share his wealth of knowledge with others, fostering a collaborative learning environment where everyone can grow together.

His dedication to improving the lives of others is further demonstrated through his involvement in several committees and councils and serves as a liaison to multiple schools of Social Work, bridging the gap between academia and real-world healthcare practices. Within The Coordinating Center, Mark serves on a Care Management Committee focused on the REM Program and Model Waiver and externally, Mark has participated on the Developmental Disabilities Administration’s Coordination of Practice Committee and the Children’s Justice Act Committee, which is part of the Governor’s Office of Crime Control and Prevention. He also serves on the Anne Arundel County Local Interagency Coordinating Council, since 2020, a multi-agency collaborative initiative managed by Anne Arundel County Public Schools and the Anne Arundel County Partnership for Children, Youth and Families.

Karen-Ann Lichtenstein says, “Mark’s heart, dedication, and compassionate care to welcome and include everyone into community continue to shine. It is so joyful to learn he is continuing to bring such grace and commitment to The Center’s mission.”

About the Nominees:

Fay Alexander, MHR, CCHW, Team Manager for VIP Connect, has been with The Coordinating Center for seven years. Fay’s commitment to her role goes above and beyond expectations; she not only fiercely advocates for her clients but also extends her support throughout the organization. Fay actively volunteers her time and knowledge, contributing significantly to training, policy development, committee participation, and community presentations. Recognized for her outstanding contributions, Fay was chosen by the Governor to serve on the State Community Health Worker Advisory Committee, where she played a pivotal role in shaping training criteria and raising awareness about essential training for Community Health Workers. Within The Center, Fay is a valued member of various committees, including the Quality Council and Technology Committee, where she actively shares innovative ideas and feedback. She is also the founder and chair of the Community Resources Committee. Fay’s strategic initiatives have notably enhanced client relationships and retention.

Megan Bazzett, Program Director for Community First Programs at The Coordinating Center, offers a wealth of expertise with her 22 years of experience in behavioral healthcare and program management. Having been a valuable member of the team for over a year, Megan brings a deep understanding of behavioral healthcare nuances and exceptional skills in program management to her role. Megan has a passion for helping individuals striving to reintegrate into the community after incarceration, leveraging her extensive background in mental health. Megan’s leadership style is characterized by her calm demeanor, clarity, and respectfulness, traits that shine brightly in both small and large settings. She not only actively listens to questions and feedback but responds thoughtfully and respectfully, embodying a deep commitment to equity and inclusion every day. Megan is a collaborative force, ensuring timely and comprehensive resolution of client situations. She is also a member of The Coordinating Center’s Customer Service Committee and the Management Development Project Team.

Matthew Slade, LCSW-C, CCM, Team Manager, REM Program – Sapphire Team, has been with The Coordinating Center for nine years. Matthew is deeply committed to professional development and the well-being of his coworkers. His relentless efforts to identify relevant training opportunities have streamlined required programs at The Center, addressing the ongoing education needs for social work and case management certification licensure. Matthew’s commitment to coworker well-being is evident in every interaction, as he leads by example with fairness and support. Unafraid of difficult conversations, Matthew remains transparent and collaborative with supervisees and coworkers, fostering a culture of open communication. His leadership style inspires and motivates, promoting unity and collaboration among the team. Matthew is a beacon of positive change, consistently going above and beyond to empower individuals and families. His tireless efforts and empathetic approach make him a role model for both the organization and the community it serves, showcasing truly exceptional leadership.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Dr. Teresa Titus-Howard appointed Chair, Maryland State Advisory Council on Health and Wellness

October 24, 2023 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center is excited to announce the appointment of Teresa Titus-Howard, PhD, MHA, MSW, CCM, President and CEO, The Coordinating Center as the next Chair, State Advisory Council on Health and Wellness. The Council was established in 2017 to advise the Maryland Department of Health on chronic disease prevention, health, and wellness. The Council is also charged with promoting evidence-based programs for healthy lifestyles and the prevention, early detection, and treatment of chronic disease.

Dr. Teresa Titus-Howard, recognized as one of Maryland’s Most Admired CEOs by The Daily Record in 2022, brings three decades of diverse clinical, leadership, and management experience in healthcare to this role. She possesses expertise in healthcare policy, performance measurement, provider settings, payer organizations, public-private partnerships, and person-centered care. Since assuming her role as President and CEO of The Coordinating Center in June 2019, Dr. Titus-Howard has led this nonprofit organization with 40 years of experience in supporting individuals of all ages with complex medical needs and disabilities across Maryland. Under her leadership, The Center, a $25 million organization, remains steadfastly committed to a person-centered approach, promoting optimal quality health, affordable healthcare, and meaningful community engagement.

James Karpook, Board Chair, The Coordinating Center, expressed his thoughts on Dr. Titus-Howard’s recent appointment, affirming,

“Dr. Titus-Howard’s appointment is a significant asset for Maryland. She is a steadfast advocate for addressing chronic diseases and enhancing access to services that promote health and wellness.”

Dr. Titus-Howard states, “I am honored to receive this appointment and looking forward to building upon the Council’s great work related to focus areas such as physical fitness promotion, diabetes and cardiovascular disease prevention, and treatment of those living with arthritis. My vision is to bring special attention to individuals living with complex medical needs as well as intellectual or developmental disabilities who may also benefit from important messages related to the Council’s focus areas.”

 

Still Serving Maryland’s Children and Adults with Disabilities!

FOR IMMEDIATE RELEASE
Media ContactRenee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millerville, MD – October 1, 2023—The Coordinating Center Appoints New Board Members. We welcome Adith Kumar Thummalapalli, Project Engineer with the City of Salisbury, Dina Wasmer, President and Founder of Incite Creative, Inc., and Dr. Melvin Murphy, CEO, Murphy Education Group. (Click HERE for Bios)

 “I am thrilled to have such talented business and community leaders join our board, who will play a vital role in advancing our mission and supporting the individuals we are privileged to serve” said, Chair of the Board, James Karpook. The Coordinating Center is Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs.

Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. Our mission is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life.

“As we look to the future, I’m confident that with their knowledge and expertise we will further our mission, to partner with people of all ages and abilities, those who support them in the community to achieve their aspirations for independence, good health, and a meaningful community life,” said Dr. Teresa Titus-Howard, President, and CEO, of The Coordinating Center.

The Coordinating Center aims to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance, and compassion. It is what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services statewide. We believe we are stronger together.

 

The Coordinating Center Promotes Sherell Townes, MSW to Program Director, Coordination of Community Services

FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce Sherell Townes, MSW, Program Manager, Community First Programs has been promoted to Program Director, Coordination of Community Services (CCS).  Sherell’s exceptional dedication and remarkable achievements have significantly enhanced The Coordinating Center’s support planning services.

Recognizing the value of nurturing internal talent, The Coordinating Center is committed to fostering a culture of professional growth and advancement. Sherell’s promotion exemplifies this commitment and acknowledges her outstanding contributions. Sharyn King, Senior Vice President of Population Health, Care Management, and Service Coordination at The Coordinating Center, stated, “As Program Manager for CFP, Sherell has played an instrumental role in strengthening our support planning services. Sherell is a self-starter with a strong work ethic, skilled in conflict resolution and designing new and effective tools to improve performance.”

With a master’s degree in social work from the University of Maryland and an impressive background of 19 years in behavioral health and home and community-based services, Sherell brings extensive experience to her new role. Having navigated complex care systems as a Crisis Counselor, Mental Health Counselor, Care Manager, and Supports Planner, Sherell understands the challenges faced by individuals living with behavioral and mental health conditions, complex medical needs, and intellectual and developmental disabilities. She is well-versed in home and community-based services, Medicaid Waiver programs, ABA therapy for youth with autism spectrum disorder, residential rehabilitation, and discharge planning.

As Program Director for the CCS Program, Sherell will be responsible for program development and execution, quality oversight, training, and compliance. The CCS program at The Coordinating Center serves people with intellectual and developmental disabilities in Central, Eastern and Southern Maryland. CCS is a program funded by the Maryland Developmental Disabilities Administration’s (DDA). The DDA is the primary State agency that funds community-based services and supports for people with intellectual and developmental disabilities, and the CCS program enables participants and their families to gain access to critical resources and Medicaid Waiver services that encourage self-sufficiency, health and safety and real community participation.

The Coordinating Center congratulates Sherell Townes on her well-deserved promotion and looks forward to her continued leadership in advancing the CCS Program.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

 Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

 Visit www.coordinatingcenter.org for more information.