Request for Proposals: Care Management Information System

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Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is seeking proposals for a Care Management Information System. Due no later than 5:00 p.m. EST on Friday, February 16, 2024.

The Coordinating Center (The Center) is seeking a partner to create an innovative population health documentation system to improve care coordination efficiencies and continue to advance The Center as a premier care coordination provider in the state of Maryland and beyond.

The population health documentation system scope includes but may not be limited to the following:

  1. Ability to extract data from our current documentation system and upload to the new system
  2. Provide a HIPAA compliant platform
  3. Direct access or by the exchange of data through an export/import process to Maryland’s health information exchange, Chesapeake Regional Health Information System for our Patients (CRISP)
  4. Ability to store Protected Health Information (PHI) and documents in a secure, cloud-based platform

Click the icon below to review the RFP.


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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. The mission of The Center is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and a meaningful community life.

Seeking a Branding Partner

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Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is seeking proposals from interested, qualified, and experienced professional marketing planning firms to provide branding and marketing services. The primary deliverables and process are described in the Scope of Work (click the icon below to review).

Proposals should be submitted to Marketing and Communications: marketing@coordinatingcenter.org.

  • Phase I and II (Brand Identity) is March-September 2024. Proposals are due no later than 4:00 p.m. EST on February 2nd.
  • Phase III (Website) is October 2024-April 2025. Proposals are due no later than 4:00 p.m. EST on March 1st.

 

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. The mission of The Center is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life. Visit www.coordinatingcenter.org for more information.

The Coordinating Center Names 2023 Compassionate Leadership Nominees and Winner

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November 8, 2023 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce the 2023 Compassionate Leadership Award nominees and recipient. The Compassionate Leadership award was created in 2019 and established by The Coordinating Center’s Board of Directors in honor of Karen-Ann Lichtenstein, former President/CEO of The Center for 26 years (with The Center for 35 years).

The Compassionate Leadership Award recognizes an extraordinary coworker not only for their outstanding commitment to the mission and values of The Coordinating Center, but in the characteristics of compassionate leadership both at The Coordinating Center and in their daily life. This year’s nominees are Fay Alexander, Megan Bazzett, Matthew Slade, and Mark Acosta. Nominees and the winner were announced on November 8th, by Karen-Ann Lichtenstein, who joined coworkers for a special All Coworker Meeting.

“We are pleased to announce that this year’s winner is Mark Acosta, LCSW-C, CCM, Team Manager, REM Program. Mark has been with The Center for twelve years and has served as the REM Gold Team Manager for the past ten years. Mark is a staunch advocate for individuals living with complex medical needs and disabilities. He is known for going above and beyond for his coworkers and his clients. We are truly fortunate to have such a compassionate leader on our team,” said Teresa Titus-Howard, PhD, MHA, MSW, President/CEO, The Coordinating Center.

Mark Acosta, a licensed clinical social worker, is a dedicated and highly respected professional recognized for his exceptional skills and unwavering commitment in the healthcare and disabilities sector. As a Team Manager within the REM program, Mark is not only a valuable asset but also a trusted source of knowledge for his team and peers. His expertise in Medicare is unparalleled, earning him the unofficial title of the team’s “Medicare guru.”

Mark’s passion for learning is evident in his approach to challenges. Whenever there is something new to grasp, he eagerly dives in, immersing himself to understand every aspect comprehensively. What truly sets him apart is his willingness to share his wealth of knowledge with others, fostering a collaborative learning environment where everyone can grow together.

His dedication to improving the lives of others is further demonstrated through his involvement in several committees and councils and serves as a liaison to multiple schools of Social Work, bridging the gap between academia and real-world healthcare practices. Within The Coordinating Center, Mark serves on a Care Management Committee focused on the REM Program and Model Waiver and externally, Mark has participated on the Developmental Disabilities Administration’s Coordination of Practice Committee and the Children’s Justice Act Committee, which is part of the Governor’s Office of Crime Control and Prevention. He also serves on the Anne Arundel County Local Interagency Coordinating Council, since 2020, a multi-agency collaborative initiative managed by Anne Arundel County Public Schools and the Anne Arundel County Partnership for Children, Youth and Families.

Karen-Ann Lichtenstein says, “Mark’s heart, dedication, and compassionate care to welcome and include everyone into community continue to shine. It is so joyful to learn he is continuing to bring such grace and commitment to The Center’s mission.”

About the Nominees:

Fay Alexander, MHR, CCHW, Team Manager for VIP Connect, has been with The Coordinating Center for seven years. Fay’s commitment to her role goes above and beyond expectations; she not only fiercely advocates for her clients but also extends her support throughout the organization. Fay actively volunteers her time and knowledge, contributing significantly to training, policy development, committee participation, and community presentations. Recognized for her outstanding contributions, Fay was chosen by the Governor to serve on the State Community Health Worker Advisory Committee, where she played a pivotal role in shaping training criteria and raising awareness about essential training for Community Health Workers. Within The Center, Fay is a valued member of various committees, including the Quality Council and Technology Committee, where she actively shares innovative ideas and feedback. She is also the founder and chair of the Community Resources Committee. Fay’s strategic initiatives have notably enhanced client relationships and retention.

Megan Bazzett, Program Director for Community First Programs at The Coordinating Center, offers a wealth of expertise with her 22 years of experience in behavioral healthcare and program management. Having been a valuable member of the team for over a year, Megan brings a deep understanding of behavioral healthcare nuances and exceptional skills in program management to her role. Megan has a passion for helping individuals striving to reintegrate into the community after incarceration, leveraging her extensive background in mental health. Megan’s leadership style is characterized by her calm demeanor, clarity, and respectfulness, traits that shine brightly in both small and large settings. She not only actively listens to questions and feedback but responds thoughtfully and respectfully, embodying a deep commitment to equity and inclusion every day. Megan is a collaborative force, ensuring timely and comprehensive resolution of client situations. She is also a member of The Coordinating Center’s Customer Service Committee and the Management Development Project Team.

Matthew Slade, LCSW-C, CCM, Team Manager, REM Program – Sapphire Team, has been with The Coordinating Center for nine years. Matthew is deeply committed to professional development and the well-being of his coworkers. His relentless efforts to identify relevant training opportunities have streamlined required programs at The Center, addressing the ongoing education needs for social work and case management certification licensure. Matthew’s commitment to coworker well-being is evident in every interaction, as he leads by example with fairness and support. Unafraid of difficult conversations, Matthew remains transparent and collaborative with supervisees and coworkers, fostering a culture of open communication. His leadership style inspires and motivates, promoting unity and collaboration among the team. Matthew is a beacon of positive change, consistently going above and beyond to empower individuals and families. His tireless efforts and empathetic approach make him a role model for both the organization and the community it serves, showcasing truly exceptional leadership.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Dr. Teresa Titus-Howard appointed Chair, Maryland State Advisory Council on Health and Wellness

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October 24, 2023 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center is excited to announce the appointment of Teresa Titus-Howard, PhD, MHA, MSW, CCM, President and CEO, The Coordinating Center as the next Chair, State Advisory Council on Health and Wellness. The Council was established in 2017 to advise the Maryland Department of Health on chronic disease prevention, health, and wellness. The Council is also charged with promoting evidence-based programs for healthy lifestyles and the prevention, early detection, and treatment of chronic disease.

Dr. Teresa Titus-Howard, recognized as one of Maryland’s Most Admired CEOs by The Daily Record in 2022, brings three decades of diverse clinical, leadership, and management experience in healthcare to this role. She possesses expertise in healthcare policy, performance measurement, provider settings, payer organizations, public-private partnerships, and person-centered care. Since assuming her role as President and CEO of The Coordinating Center in June 2019, Dr. Titus-Howard has led this nonprofit organization with 40 years of experience in supporting individuals of all ages with complex medical needs and disabilities across Maryland. Under her leadership, The Center, a $25 million organization, remains steadfastly committed to a person-centered approach, promoting optimal quality health, affordable healthcare, and meaningful community engagement.

James Karpook, Board Chair, The Coordinating Center, expressed his thoughts on Dr. Titus-Howard’s recent appointment, affirming,

“Dr. Titus-Howard’s appointment is a significant asset for Maryland. She is a steadfast advocate for addressing chronic diseases and enhancing access to services that promote health and wellness.”

Dr. Titus-Howard states, “I am honored to receive this appointment and looking forward to building upon the Council’s great work related to focus areas such as physical fitness promotion, diabetes and cardiovascular disease prevention, and treatment of those living with arthritis. My vision is to bring special attention to individuals living with complex medical needs as well as intellectual or developmental disabilities who may also benefit from important messages related to the Council’s focus areas.”

 

Still Serving Maryland’s Children and Adults with Disabilities!

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FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millerville, MD – October 1, 2023—The Coordinating Center Appoints New Board Members. We welcome Adith Kumar Thummalapalli, Project Engineer with the City of Salisbury, Dina Wasmer, President and Founder of Incite Creative, Inc., and Dr. Melvin Murphy, CEO, Murphy Education Group. (Click HERE for Bios)

 “I am thrilled to have such talented business and community leaders join our board, who will play a vital role in advancing our mission and supporting the individuals we are privileged to serve” said, Chair of the Board, James Karpook. The Coordinating Center is Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs.

Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. Our mission is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life.

“As we look to the future, I’m confident that with their knowledge and expertise we will further our mission, to partner with people of all ages and abilities, those who support them in the community to achieve their aspirations for independence, good health, and a meaningful community life,” said Dr. Teresa Titus-Howard, President, and CEO, of The Coordinating Center.

The Coordinating Center aims to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance, and compassion. It is what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services statewide. We believe we are stronger together.

 

The Coordinating Center Promotes Sherell Townes, MSW to Program Director, Coordination of Community Services

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FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce Sherell Townes, MSW, Program Manager, Community First Programs has been promoted to Program Director, Coordination of Community Services (CCS).  Sherell’s exceptional dedication and remarkable achievements have significantly enhanced The Coordinating Center’s support planning services.

Recognizing the value of nurturing internal talent, The Coordinating Center is committed to fostering a culture of professional growth and advancement. Sherell’s promotion exemplifies this commitment and acknowledges her outstanding contributions. Sharyn King, Senior Vice President of Population Health, Care Management, and Service Coordination at The Coordinating Center, stated, “As Program Manager for CFP, Sherell has played an instrumental role in strengthening our support planning services. Sherell is a self-starter with a strong work ethic, skilled in conflict resolution and designing new and effective tools to improve performance.”

With a master’s degree in social work from the University of Maryland and an impressive background of 19 years in behavioral health and home and community-based services, Sherell brings extensive experience to her new role. Having navigated complex care systems as a Crisis Counselor, Mental Health Counselor, Care Manager, and Supports Planner, Sherell understands the challenges faced by individuals living with behavioral and mental health conditions, complex medical needs, and intellectual and developmental disabilities. She is well-versed in home and community-based services, Medicaid Waiver programs, ABA therapy for youth with autism spectrum disorder, residential rehabilitation, and discharge planning.

As Program Director for the CCS Program, Sherell will be responsible for program development and execution, quality oversight, training, and compliance. The CCS program at The Coordinating Center serves people with intellectual and developmental disabilities in Central, Eastern and Southern Maryland. CCS is a program funded by the Maryland Developmental Disabilities Administration’s (DDA). The DDA is the primary State agency that funds community-based services and supports for people with intellectual and developmental disabilities, and the CCS program enables participants and their families to gain access to critical resources and Medicaid Waiver services that encourage self-sufficiency, health and safety and real community participation.

The Coordinating Center congratulates Sherell Townes on her well-deserved promotion and looks forward to her continued leadership in advancing the CCS Program.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

 Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

 Visit www.coordinatingcenter.org for more information.

The Coordinating Center Names 2023 Disability Advocacy Award Winners

Written by

FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce its 2023 Disability Advocacy Award winners. Award winners will be recognized at the 2023 CenterFlix Gala, The Coordinating Center’s 40th Anniversary Celebration and Fundraiser for the Family Resource Fund, which will take place on May 11th at the American Visionary Art Museum in Baltimore, MD!

“Disability advocacy is essential to improving the quality of life of people for disabilities and complex medical needs living in our community. The Coordinating Center is committed to recognizing those who have had a sustained positive impact on the quality of life of people with disabilities and complex medical needs living in Maryland,” said Dr. Teresa Titus-Howard, President and CEO, The Coordinating Center.

In 2020, The Coordinating Center established its first Disability Advocacy Award, which was presented to Disability Rights Maryland at The Coordinating Center’s virtual CenterFlix event. This year, in recognition of our 40th Anniversary, The Coordinating Center will award six unique Disability Advocacy Awards to several individuals, groups and/or organizations for outstanding systems advocacy consistent with The Coordinating Center’s mission and person-centered philosophy.

  1. Distinguished Public Service Award: Delegate Bonnie Cullison of District 19, Montgomery County 
  2. Distinguished Public Service Award: Amanda Harris, former Chief of Services to End and Prevent Homelessness, Montgomery County
  3. Disability Advocacy Award: Van Brooks, Founder, Safe Alternative Foundation for Education, Inc.
  4. Disability Advocacy Award: Itineris 
  5. Disability and Inclusion Content Creator Award: Robert Stone, Artist and Advocate
  6. Employee Choice Award for Outstanding Partnership: The Jill Fox Memorial Fund, Inc., a supporting foundation of The Associated: Jewish Community Federation of Baltimore
  7. Excellence in Innovation Award: Joshua Basile, Esq.
  8. Julie Beckett Award for Outstanding Child Advocacy: Jill Pelovitz, Parent Educator, Parents’ Place of Maryland

Meet the Award Winners:

Delegate Bonnie Cullison of District 19, Montgomery County will receive a Distinguished Public Service Award, which recognizes public officials at a state and local level, who have enhanced opportunities for people with disabilities and/or those with complex medical needs to participate fully in all aspects of society. Delegate Cullison, a member of the House of Delegates since 2011, has worked tirelessly to ensure Marylanders have access to the care they need to participate fully in their community. As chair of the Insurance and Pharmaceuticals Subcommittee, she has navigated complicated issues to ensure that Marylanders have affordable and accessible care. She has also been one of the most vocal voices in the Maryland General Assembly for improving our state’s home and community-based waiver programs. This past legislative session, Delegate Cullison successfully sponsored legislation to remove the cap on the number of individuals who can participate in the state’s waiver programs and to improve the communication between the state and individuals on waiver waitlists. Delegate Cullison recognizes the importance of supporting waiver programs to ensure Maryland keeps its promise to support all people with disabilities and complex medical needs in fully participating in all aspects of society.

 Amanda Harris, former Chief of Services to End and Prevent Homelessness, Montgomery County will receive a Distinguished Public Service Award, which recognizes public officials at a state and local level, who have enhanced opportunities for people with disabilities and/or those with complex medical needs to participate fully in all aspects of society. Prior to joining Montgomery County, Amanda was the Chief Operating Officer for Pathways to Housing DC and helped to advance Housing First principles throughout the United States, Canada, and Japan. Her experience ranges from direct services, program management, public administration, and advocacy. Amanda is not shy in her approach to solving homelessness and is resolute in her commitment to make homelessness a rare, brief, and one time only experience.

Under Amanda’s leadership, Montgomery County (one of 14 communities in Built for Zero movement to reach functional zero for Veteran homelessness), has largely sustained functional zero and made significant progress in ending chronic homelessness for people with disabilities, housing more than 500 individuals with the most severe service needs. Since then, the community has worked to sustain functional zero for veteran homelessness, while reducing chronic, family homelessness, seniors, and youth on its journey to ending homelessness for all. Amanda developed a strong coordinated entry system to ensure the most vulnerable individuals are prioritized first while creating innovative housing solutions for all households. She successfully established the county’s first medical respite house designed to provide space for homeless and permanent supportive housing individuals to recuperate post-hospitalization, prior to returning to the shelter or home. Amanda obtained increased funding to serve more individuals in need of permanent supported housing and the opportunity for individuals to move up to independent housing though use of Emergency Housing Vouchers, a partnership with Montgomery County Housing Opportunities Commission and the U.S.  Department of Housing and Urban Development. During her tenure as Chief of Services to End and Prevent Homelessness, local investment in housing and homeless services doubled resulting in a 31% reduction in overall homelessness, increased exits to permanent housing, and lower rates of returns to homelessness.

Van Brooks, Founder, Safe Alternative Foundation for Education, Inc., will receive a Disability Advocacy Award which recognizes an individual and an organization who work alongside a group or collaboration, which has demonstrated outstanding leadership and sustained positive impact on the quality of life of people with disabilities and/or complex medical needs living in Maryland. Van, a resident of West Baltimore City where he was born and raised, became an advocate for people with disabilities after he was paralyzed from the neck down from a high school football injury. Despite his injury, Van graduated on time from high school and later earned a degree from Towson University. In 2012 Van founded Safe Alternative Foundation for Education (SAFE) and in 2015 the SAFE Center in West Baltimore. Van’s work with SAFE has led to him receiving many local and national accolades including the President’s Volunteer Service Award from the Barack Obama administration. In 2017 Van was also appointed by Maryland’s Governor Larry Hogan to serve as the Director of the Governor’s Office on Service and Volunteerism.

After serving for two years at the GOSV, Van returned to SAFE fulltime with the mission to open a new workforce development center. Van also serves on multiple boards ranging from Loyola Blakefield, Towson University Alumni Board, the Maryland Commission on Disabilities, and the Kennedy Krieger Institute. In 2020, Van was appointed by Governor Hogan to serve as Chair of Maryland’s Commission on Disabilities.

Itineris  will receive a Disability Advocacy Award, which recognizes an organization and an individual who work alongside a group or collaboration, which has demonstrated outstanding leadership and sustained positive impact on the quality of life of people with disabilities and/or complex medical needs living in Maryland. Itineris was founded in 2010 by nine families who wanted to create a model program to fill a tremendous void in services for adults on the autism spectrum. Their vision was to develop the supports needed so every person could have the dignity of choice and self-determination, to find meaningful work and to be full stakeholders in the shared life of their community.

Today, Itineris serves 110 adults on the autism spectrum, providing customized opportunities for individuals to obtain gainful employment, be a part of their communities and to participate meaningfully in all aspects of adult life. They are also making significant strides to engage companies in hiring adults on the autism spectrum. Services offered include Community Living, Day Habilitation, Employments Services, Community Development, Personal Supports and Behavior Support Services. Itineris is an active member of the Statewide Advisory Stakeholder Group on Autism-Related Needs and Ami Taubenfeld, their Executive Director serves on the Board of Maryland Association of Community Services.

Rob Stone will receive the Disability and Inclusion Content Creator Award, which recognizes an individual who brings awareness to an issue relevant to disabilities and/or complex medical needs, either in print, digital or social media. Rob is an artist, advocate, and client of The Coordinating Center. After graduating from Walt Whitman High School, Rob wanted to be a health care and disability rights advocate, so he began advocating with Little Lobbyists in 2019. Rob has been part of Capitol Hill press conferences and met with U.S. Senate and House congresspersons and staff. He also works with the Self-Directed Advocacy Network and other groups on state issues and has testified before the Maryland General Assembly. Rob always begins his testimony by introducing himself as an artist and advocate because others need to understand that people with developmental disabilities can have careers.

Rob is a 2020 graduate of The Arc’s Partners in Policymaking program, and also takes classes at Montgomery College. Rob enjoys writing poetry, composing music, and making art. Rob has a unique painting technique, where he paints with his knuckles while using gravity to create brushstrokes. He also sometimes uses his medical equipment to make designs and stamps to create abstract art. You can see more of Rob’s art here.

The Jill Fox Memorial Fund, Inc., a supporting foundation of The Associated: Jewish Community Federation of Baltimore, will receive the Employee Choice Award for Outstanding Partnership Award, which recognizes an organization that has been an exceptional partner to the Coordinating Center team and exemplifies a shared commitment to The Coordinating Center’s mission and values. Elinor Jill Fox was a 19-year-old college student, attending Beaver College outside of Philadelphia when she became ill and unexpectedly died in January 1960. Shortly thereafter, Jill’s parents, Dorothy and Louis Fox, established a memorial fund to pay tribute to their daughter’s life. The Jill Fox Memorial Fund’s mission and philanthropic legacy reflect acts of loving-kindness on a daily basis.

For more than 60+ years, the Jill Fox Memorial Fund has provided grants to thousands of individuals and their families, helping them to obtain unmet medical and healthcare needs not paid for by medical insurance or other means (e.g., government agencies, health associations). So many clients of The Coordinating Center have been the recipients of these grants. Over the past eight years, the Jill Fox Fund has focused primarily on programmatic grants to medical institutions, agencies, programs that provide direct services to individuals with Autism Spectrum Disorder, mental health, child obesity and special healthcare needs. The Coordinating Center’s Family Resource Fund, with designated funding to support children and young adults, has been a recipient of Jill Fox Memorial Fund programmatic grants.

Joshua Basile, Esq. will receive the Excellence in Innovation Award, which recognizes an individual for creating innovative product(s), which have had a positive impact on the quality of life of people with disabilities and/or complex medical needs living in Maryland. Joshua, a past client of The Coordinating Center, is an attorney, advocate, entrepreneur, and inventor. Joshua is committed to helping to fight for the catastrophically injured after suffering his own catastrophic injury in 2004. Since his injury, he has founded the Determined2heal Foundation Inc., cofounded SPINALpedia, and invented Slingshot Golf, a device and a new sport, which allows both able-bodied and players with disabilities to play against each other on a golf course. Joshua has also championed a smart phone app called, fuelService, which pairs gas stations available to help pump gas to those users who need assistance. His efforts expanded the app to over 5000 gas stations across the country over the last two years.

Jill Pelovitz, Parent Educator, Parents’ Place of Maryland will receive the Julie Beckett Award for Outstanding Child Advocacy, which recognizes a parent or family member for their voice and advocacy efforts on the ground and in the community, which has brought tremendous change for children and youth with disabilities and/or complex medical needs. Julie Beckett was a trail blazer for the rights of people with disabilities. Julie fought tirelessly and successfully to give her daughter Katie and other children with special health care needs the opportunity to grow up at home with their family, rather than a hospital. Through her efforts the Katie Beckett Waiver was established, which in Maryland became known as the Model Waiver.

Through caring for her daughter Nadiya, a client of The Coordinating Center, living with a rare disease (Lennox-Gastaut Syndrome, which is impacted by the very rare KCNB1 gene mutation), Jill Pelovitz, a former Language Arts middle school teacher, became an advocate for other children living with rare diseases and complex medical needs. In 2016 Jill began to work at the Parents’ Place of Maryland, where she was able to use her experience to help other families. Beginning in 2010 Jill has participated on many committees and groups related to special needs children at Mt. Washington Pediatric Hospital, including chairing their Family Advisory Counsel. Jill has advocated for investing in the field of pediatrics, children’s hospitals, the ketogenic diet, and for other numerous issues and programs for families with children with complex medical needs and disabilities. From 2018 through 2020, Jill met with politicians in Annapolis to advocate for increases in Medicaid reimbursement rates for nursing services. Through Jill’s advocacy and the advocacy efforts of others, nursing rates were increased by three percent.

Congratulations to all the 2023 Disability Advocacy Award winners who advance inclusion in the community and ensure all Marylanders have access to the care they need to participate fully in their community. Be sure to come celebrate with all the winner on May 11th at CenterFlix!

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

 

 

The Coordinating Center has been selected for Mogul’s Top 100 Companies with Inclusive Benefits in 2022

Written by

December 19, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce that The Coordinating Center has been selected for Mogul’s Top 100 Companies with Inclusive Benefits in 2022! The Coordinating Center joins Comcast NBC Universal, DoorDash, Liberty Mutual Insurance, UNICEF USA, Xerox Corporation, and 94 additional companies who are making an impact in Diversity, Equity, Inclusion and Belonging in the workplace. Read the full list here. 

“Mogul is honored to celebrate the diversity and inclusion initiatives that these companies have developed and continue to foster. They have made enormous strides in implementing progressive practices, hiring diverse talent, placing more value on work-life balance, creating welcoming environments and communities for employees, and improving workplace standards worldwide.”

Mogul’s Top 100 evaluation process evaluates companies based on the following criteria: diversity hiring and advancement practices, inclusive company benefits and progressive workplace resources.

The Coordinating Center is an equal opportunity employer that offers an environment for coworkers to grow both professionally and personally. “We recognize that company benefits are an important part of our coworker’s overall compensation and aim to provide coworkers with access to the highest quality benefits. We are also passionate about embedding Diversity, Equity, Inclusion and Belonging (DEI&B) into everything we do for our coworkers, and this is exemplified in our benefit offerings. For example, we offer a Religious Accommodations Policy for holy days, recognize Juneteenth as a paid holiday and when sourcing providers for our coworkers, careful consideration is taken to ensure that coworkers will have equitable access to providers across the state of Maryland,” said Dr. Teresa Titus-Howard, President and CEO, The Coordinating Center.

The Coordinating Center’s DEI&B Coordinator, Dianne Edwards-Barnes is partnering with coworkers and the Board of Directors to create a culture where DEI&B is not a checklist, but rather fully integrated part of the workforce culture.

“We maintain a zero-tolerance policy on bullying, harassment, and discrimination. We have instituted reasonable accommodations in the workplace and for clients to ensure equal access to services. We pursue cultural competency through substantive learning opportunities and formal, transparent policies and have integrated gender-neutral and anti-ableist language in policies and practice. All coworkers receive annual training on DEI&B (e.g., unconscious bias, microaggressions) and our leadership is focused on sourcing diverse talent and promoting a culturally diverse pipeline,” said Ms. Edwards-Barnes.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Visit www.coordinatingcenter.org for more information.

The Coordinating Center appoints Erica Bostwick as new Associate Vice President, Human Resources

Written by

November 8, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce that effective November 8, 2022, Erica Bostwick, SHRM-CP, as new Associate Vice President, Human Resources (AVP, HR). Ms. Bostwick will succeed Carol Duvall, Senior Vice President, HR, who is retiring at the end of 24 years with the organization. Ms. Duvall played a pivotal role in creating and transforming HR operations during her tenure at The Coordinating Center. Ms. Bostwick will continue to supervise an HR Team of four, supporting over 300 professionals who support nearly 10,000 clients across the entire state of Maryland.

“After a comprehensive search, we found an accomplished HR professional with a proven track record of success devising HR strategies, transforming cultures, engaging coworkers and boosting organizational performance through people-centered HR Management,” said Teresa Titus-Howard, PhD, MHA, MSW, CCM, President/CEO, The Coordinating Center.

Ms. Bostwick, who holds both a master’s degree in Business Administration (MBA) and a master’s degree in Human Resources Management, has more than 15 years of experience in in human resources working with various industries including Financial Services, Construction, Architectural, Engineering, Interior Design, Staffing Agencies, and other Consulting businesses. Ms. Bostwick is certified as a Diversity and Compliance Specialist and is highly skilled in developing and implementing effective Diversity, Equity, Inclusion and Accountability programs, Equal Employment Opportunities and Affirmative Action Plans to ensure ethical, inclusive and accountability practices in the workplace. Her constant growth in her career path has helped her gain a unique and thorough understanding of the inner workings of the Human Resources profession from both transactional and strategic perspectives.

As AVP, Human Resources, Ms. Bostwick be responsible for developing and executing the organization’s human resource strategy in support of the overall business plan and strategic direction of The Coordinating Center to ensure excellence in the delivery of HR programs and services. Ms. Bostwick will be a standing member of the Corporate Development Team and will work closely with the Board of Directors, providing consultation and guidance as needed for HR Operations and Diversity, Equity, Inclusion and Belonging advancements.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Visit www.coordinatingcenter.org for more information.

 

The Coordinating Center Names 2022 Compassionate Leadership Nominees and Winner.

Written by

October 25, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce the 2022 Compassionate Leadership Award nominees and recipient. The Compassionate Leadership award was created in 2019 and established by The Coordinating Center’s Board of Directors in honor of Karen-Ann Lichtenstein, former President/CEO of The Center for 26 years (with The Center for 35 years).

The Compassionate Leadership Award recognizes an extraordinary coworker not only for their outstanding commitment to the mission and values of The Coordinating Center, but in the characteristics of compassionate leadership both at The Coordinating Center and in their daily life.

The nine nominees for this year are Vicki Smith, Mary Puckett, Beth Schmidt, Ruja Luitel, Laureen Rodgers, Eloise Bensberg, Nicki Dozier, Anne Conway, and Kaylyn Trenum. Nominees and the winner were announced by a special guest, Karen-Ann Lichtenstein, at The Coordinating Center’s Coworker Appreciation event on October 24th at the BWI Hilton.

“We are pleased to announce that this year’s winner is Laureen Rodgers, LCSW-C, CCM, Team Manager, REM Program. Laureen has been with The Center for nine years and has served as the REM Bronze Team Manager for the past four years. Laureen is a Board Member of the CMSA – Chesapeake Chapter, where she actively participates in planning educational conferences and events that many of our coworkers take part in. She is also an advocate for work-life integration and was recently published in CMSA’s National Blog,” said Teresa Titus-Howard, PhD, MHA, MSW, President/CEO, The Coordinating Center.

Laureen is committed to The Coordinating Center’s growth and serves on its Strategic Planning Committee, as well as an internal subcommittee working to improve orientation and ongoing learning opportunities for coworkers. Laureen’s team reports she is “loyal, patient and dedicated to the mission, her team and to our clients.” She is also “a strong proponent of acknowledging accomplishments of her team members and her peers. On her watch, no accomplishment is unacknowledged.” Laureen is a forward thinker. She was the first Team Manager to successfully record a training on Health Care Transitions that is now deployed to new coworkers and will soon be deployed program wide as a refresher training. Laureen’s team states, “she is always present and available to brainstorm and think through problematic issues, both professionally and personally. She holds the team accountable by providing tools they need to succeed and is always willing to do tasks she asks of other.”

About the Nominees:
Vicki Smith, RN, CCM, Clinical Care Coordinator with the REM Program has been with The Coordinating Center for eight years. Vicki is a Registered Nurse, specializing in pediatrics and certified in case management. Her team reports that “Vicky goes above and beyond for others. She is very professional, always follows through and is very supportive of families. You can call her at any time, with any question and she will always get back to you with a solution.” Vicki is currently a mentor in the REM program for new coworkers and provides training to new coworkers on the development of case management plans.

Ruju Luitel, Director of Quality Improvement and Outcomes Management, has been with The Center for more than five years. Her colleagues report that “Ruja leads by example and sets a very high standard. Ruja’s passion for her work goes well beyond the spreadsheets, data sets and information gathering that’s a big part of her day. She demonstrates deep interest in the individuals served, shows compassion for the challenges faced and shows joy when challenges are overcome by the people we serve.” Ruja uses her patience and intelligence to provide free tutoring for students in community college and through her community group. Ruja also works with a local organization helping families in need connect to community resources, including food thru food banks.

Mary Puckett, LCSW-C, CCM, Clinical Care Coordinator with the REM Program has been with The Coordinating Center for more than twelve years. Mary Puckett’s team reports that she “cares for her clients on a holistic level. She recognizes when her clients and their caregivers are in need of more than a clinical coordinator. She’s the backbone of the team. Mary is the person you call when all else fails, and inevitably, she has the answer you need.” Mary has a passion for making all things better. Over the past year, Mary has restored antique furniture in her spare time and recently donated a portion of proceeds from a furniture sale to The March of Dimes. She has also participated in The Center’s #TCCInAction program, volunteering with other coworkers at BARCS.

Nicki Dozier, LCSW-C Social Work Consultant with Community First Programs has been with The Coordinating Center for four years. Nicki’s team reports she “embraces diversity of thought through collaboration with leaders and coworkers at all levels. She seeks to understand their ideas, thoughts, and opinions in order to expand and develop her leadership skills to meet the needs of the organization. She recognizes that looking at things from others’ perspectives can further fuel her personal and professional growth.” Nicki’s volunteer efforts and contributions with the American Legion Auxiliary have had a positive impact on the community. She has helped raise funds at their weekly bingos for various charities such as Warrior Canine Connection, horse rescue centers, children’s school supplies, hospitalized children’s pajamas, families who have lost their homes to fires and The Coordinating Center’s Family Resource Fund.

Anne Conway, Director, Health Plan and Hospital Services has been with The Coordinating Center for two years. Anne’s team reports that her “gentle spirit, compassionate nature, and thorough work ethic enable her to nurture those she is leading, while encouraging them to grow and become independent. She is quick to listen, assumes positive intent, and always goes the extra mile when it comes to The Coordinating Center. Anne lives and breathes her philosophy of “it takes a village,” whether that be in her interactions with coworkers and external partners or with clients and their families. Family is HUGE to Anne! She supports her teams in their work life balance so that they can be there for their families enjoying life’s sweetest moments!”

Beth Schmidt, RN, BSN, Clinical Care Coordinator with the CARES Program has been with The Coordinating Center for almost two years. Her team reports that “you cannot help smiling every time you interact with Beth as she is one of those people who exudes genuine warmth, kindness, and happiness combined with a wicked sense of humor. Beth can find the silver… and the gold… linings in any situation. She models this behavior consistently in formal and informal meetings, setting a tone of professionalism balanced with “personsalism.” Beth is active with her children in their 4H activities and is an active participant at her church.

Eloise Bensberg, Director, Accounting and Finance has been with The Coordinating Center for over five years. Eloise’s colleagues report that she “finds the strengths in coworkers and makes it a point to bring attention to their strengths. She provides coworkers with positive affirmations in each meeting and conversation. Eloise recognizes that although money is what drives a business and managing a budget for a program is critical to the program and agency’s success, there are real clients behind the numbers and that success is not always monetary.” Eloise is an active member of The Coordinating Center’s Fundraising Committee, always advocating for the promotion of the Amazon Smile program to help increase revenue for The Center’s Family Resource Fund. She is also very talented singer and participates in her local community choir, brining joy to others through her vocal talents.

Kaylyn Trenum, Team Manager with Community First Programs has been with The Coordinating Center for two years. Prior to The Coordinating Center, she was a member of the United States Army. “Kaylyn is always present for our team, both to assist with guidance for our position, as well as to provide emotional support when needed. She provides a safe space to voice concerns without judgement or fear of repercussions. She emits The Coordinating Center’s goal of acceptance and compassion for team members.” Kaylyn is also active in the community. She is working on becoming an advocate for the rights of persons with addictions and enjoys volunteering with her children. She recently volunteered with her children to plant flowers and clean up the streets through the “Let’s beautify Cumberland” initiative.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging: At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.
Visit www.coordinatingcenter.org for more information.