The Coordinating Center Names 2022 Compassionate Leadership Nominees and Winner.

October 25, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce the 2022 Compassionate Leadership Award nominees and recipient. The Compassionate Leadership award was created in 2019 and established by The Coordinating Center’s Board of Directors in honor of Karen-Ann Lichtenstein, former President/CEO of The Center for 26 years (with The Center for 35 years).

The Compassionate Leadership Award recognizes an extraordinary coworker not only for their outstanding commitment to the mission and values of The Coordinating Center, but in the characteristics of compassionate leadership both at The Coordinating Center and in their daily life.

The nine nominees for this year are Vicki Smith, Mary Puckett, Beth Schmidt, Ruja Luitel, Laureen Rodgers, Eloise Bensberg, Nicki Dozier, Anne Conway, and Kaylyn Trenum. Nominees and the winner were announced by a special guest, Karen-Ann Lichtenstein, at The Coordinating Center’s Coworker Appreciation event on October 24th at the BWI Hilton.

“We are pleased to announce that this year’s winner is Laureen Rodgers, LCSW-C, CCM, Team Manager, REM Program. Laureen has been with The Center for nine years and has served as the REM Bronze Team Manager for the past four years. Laureen is a Board Member of the CMSA – Chesapeake Chapter, where she actively participates in planning educational conferences and events that many of our coworkers take part in. She is also an advocate for work-life integration and was recently published in CMSA’s National Blog,” said Teresa Titus-Howard, PhD, MHA, MSW, President/CEO, The Coordinating Center.

Laureen is committed to The Coordinating Center’s growth and serves on its Strategic Planning Committee, as well as an internal subcommittee working to improve orientation and ongoing learning opportunities for coworkers. Laureen’s team reports she is “loyal, patient and dedicated to the mission, her team and to our clients.” She is also “a strong proponent of acknowledging accomplishments of her team members and her peers. On her watch, no accomplishment is unacknowledged.” Laureen is a forward thinker. She was the first Team Manager to successfully record a training on Health Care Transitions that is now deployed to new coworkers and will soon be deployed program wide as a refresher training. Laureen’s team states, “she is always present and available to brainstorm and think through problematic issues, both professionally and personally. She holds the team accountable by providing tools they need to succeed and is always willing to do tasks she asks of other.”

About the Nominees:
Vicki Smith, RN, CCM, Clinical Care Coordinator with the REM Program has been with The Coordinating Center for eight years. Vicki is a Registered Nurse, specializing in pediatrics and certified in case management. Her team reports that “Vicky goes above and beyond for others. She is very professional, always follows through and is very supportive of families. You can call her at any time, with any question and she will always get back to you with a solution.” Vicki is currently a mentor in the REM program for new coworkers and provides training to new coworkers on the development of case management plans.

Ruju Luitel, Director of Quality Improvement and Outcomes Management, has been with The Center for more than five years. Her colleagues report that “Ruja leads by example and sets a very high standard. Ruja’s passion for her work goes well beyond the spreadsheets, data sets and information gathering that’s a big part of her day. She demonstrates deep interest in the individuals served, shows compassion for the challenges faced and shows joy when challenges are overcome by the people we serve.” Ruja uses her patience and intelligence to provide free tutoring for students in community college and through her community group. Ruja also works with a local organization helping families in need connect to community resources, including food thru food banks.

Mary Puckett, LCSW-C, CCM, Clinical Care Coordinator with the REM Program has been with The Coordinating Center for more than twelve years. Mary Puckett’s team reports that she “cares for her clients on a holistic level. She recognizes when her clients and their caregivers are in need of more than a clinical coordinator. She’s the backbone of the team. Mary is the person you call when all else fails, and inevitably, she has the answer you need.” Mary has a passion for making all things better. Over the past year, Mary has restored antique furniture in her spare time and recently donated a portion of proceeds from a furniture sale to The March of Dimes. She has also participated in The Center’s #TCCInAction program, volunteering with other coworkers at BARCS.

Nicki Dozier, LCSW-C Social Work Consultant with Community First Programs has been with The Coordinating Center for four years. Nicki’s team reports she “embraces diversity of thought through collaboration with leaders and coworkers at all levels. She seeks to understand their ideas, thoughts, and opinions in order to expand and develop her leadership skills to meet the needs of the organization. She recognizes that looking at things from others’ perspectives can further fuel her personal and professional growth.” Nicki’s volunteer efforts and contributions with the American Legion Auxiliary have had a positive impact on the community. She has helped raise funds at their weekly bingos for various charities such as Warrior Canine Connection, horse rescue centers, children’s school supplies, hospitalized children’s pajamas, families who have lost their homes to fires and The Coordinating Center’s Family Resource Fund.

Anne Conway, Director, Health Plan and Hospital Services has been with The Coordinating Center for two years. Anne’s team reports that her “gentle spirit, compassionate nature, and thorough work ethic enable her to nurture those she is leading, while encouraging them to grow and become independent. She is quick to listen, assumes positive intent, and always goes the extra mile when it comes to The Coordinating Center. Anne lives and breathes her philosophy of “it takes a village,” whether that be in her interactions with coworkers and external partners or with clients and their families. Family is HUGE to Anne! She supports her teams in their work life balance so that they can be there for their families enjoying life’s sweetest moments!”

Beth Schmidt, RN, BSN, Clinical Care Coordinator with the CARES Program has been with The Coordinating Center for almost two years. Her team reports that “you cannot help smiling every time you interact with Beth as she is one of those people who exudes genuine warmth, kindness, and happiness combined with a wicked sense of humor. Beth can find the silver… and the gold… linings in any situation. She models this behavior consistently in formal and informal meetings, setting a tone of professionalism balanced with “personsalism.” Beth is active with her children in their 4H activities and is an active participant at her church.

Eloise Bensberg, Director, Accounting and Finance has been with The Coordinating Center for over five years. Eloise’s colleagues report that she “finds the strengths in coworkers and makes it a point to bring attention to their strengths. She provides coworkers with positive affirmations in each meeting and conversation. Eloise recognizes that although money is what drives a business and managing a budget for a program is critical to the program and agency’s success, there are real clients behind the numbers and that success is not always monetary.” Eloise is an active member of The Coordinating Center’s Fundraising Committee, always advocating for the promotion of the Amazon Smile program to help increase revenue for The Center’s Family Resource Fund. She is also very talented singer and participates in her local community choir, brining joy to others through her vocal talents.

Kaylyn Trenum, Team Manager with Community First Programs has been with The Coordinating Center for two years. Prior to The Coordinating Center, she was a member of the United States Army. “Kaylyn is always present for our team, both to assist with guidance for our position, as well as to provide emotional support when needed. She provides a safe space to voice concerns without judgement or fear of repercussions. She emits The Coordinating Center’s goal of acceptance and compassion for team members.” Kaylyn is also active in the community. She is working on becoming an advocate for the rights of persons with addictions and enjoys volunteering with her children. She recently volunteered with her children to plant flowers and clean up the streets through the “Let’s beautify Cumberland” initiative.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging: At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.
Visit www.coordinatingcenter.org for more information.

The Coordinating Center Appoints New Board Members

October 1, 2022 – FOR IMMEDIATE RELEASE Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048, ext. 2350

Millersville, Maryland – The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs is excited to announce the appointment of four new Board Members.

“I am thrilled to announce that The Coordinating Center’s Board of Directors has appointed Bryan Williams, Collan Rosier and Alex Morris for a three-year term, beginning October 1st,” said Teresa Titus-Howard, PhD, MHA, MSW, President and CEO of The Coordinating Center.

Mr. Bryan D. Williams, MBA serves as Interim Vice President People and Culture for the National Association for the Advancement of Colored People (NAACP) where he is responsible for operational and strategic workforce planning, benefits and pension administration, performance management, training, and employee relations for the Associations’ national headquarters.

“I am looking forward to serving as a board member of The Coordinating Center with great enthusiasm, passion, creativity, and expertise. I strongly believe the opportunity afforded to me as a board member; along with fellow board member partnership will further enhance the support of The Coordinating Centers’ People and Culture, Mission and Values,” said Mr. Williams. “It’s not how much we give but how much love we put into giving.”
~ Mother Teresa

Mr. Williams has over 20 years of experience in Human Resources (HR) Management and has held positions in HR Management and leadership within the for-profit and nonprofit sectors, including the Brighter, Stronger Foundation, Destination DC, Nonprofit HR, Toyota Financial Services. and CitiFinancial Citigroup, Inc. Mr. Williams has participated in community outreach initiatives including Habitat for Humanity, East Social Action Food Drive Program, Susan G. Komen for The Cure and Earth Day. He holds a Masters of Business Administration (MBA) with a specialization Human Resources Management from Strayer University; and Bachelors of Science in Business Administration Management from the University of Baltimore. Mr. Williams also holds Certificates in Professional Human Resource Management from Howard Community College, University of Maryland Baltimore County and Montgomery Community College Workforce Development Program and is a member of the Society for Human Resource Management (SHRM) and the National Black MBA Association, Inc. Mr. Williams resides in Baltimore, Maryland.

Mr. Collan Rosier is the Vice President of Government Relations for Pyramid Healthcare, Inc., where he leads all federal, state, and local legislative and regulatory efforts across the company. He is an experienced government relations executive who has been providing strategic solutions at the intersection of business, public policy, and healthcare for more than a decade.

“Throughout my career, I have strived to expand access to care for complex and vulnerable patient populations across all facets of people’s health. I’m thrilled to join the board to continue to expand those efforts and support the incredible work being done every day by the Coordinating Center’s caregivers, team members, and leadership,” said Mr. Rosier.

Prior to joining Pyramid Healthcare, Mr. Rosier created and led the national government relations function for a fully-transparent, 100% pass-through pharmacy benefit management (PBM) company and its in-house specialty pharmacy. He has also led advocacy efforts across 14 states and oversaw a community-based care management program for a national home healthcare company. His career began in corporate governance and regulatory affairs for an appellate litigation and strategic counseling firm. Mr. Rosier received a master’s degree in legislative affairs from the Graduate School of Political Management (GSPM) at the George Washington University and his Bachelor of Arts, cum laude, in government and history from Georgetown University. Mr. Rosier is an active member of St. Paul Lutheran Church in Annapolis where he serves on the Church Council and is the former Operations Director for the Society of Health Policy Young Professionals (SHPYP). He and his wife live in Annapolis, Maryland.

Mr. Alex Morris, MBA has been with Edelman Global Advisory since July 2021 and serves as Chief People Officer, Global Advisory. Mr. Morris has nearly 30 years of management and leadership experience in Human Resources, in all business sectors (nonprofit, for-profit, government).

“I am absolutely thrilled to join such an incredible organization, whose Mission and Vision so perfectly align with me personally and professionally. Collaboration, Integrity, Equity & Inclusion are key tenets of my ethos, and I will bring my 30 years of Human Resources experience to compliment the bright, passionate, and empathetic servant-leaders that make up the current Board,” said Mr. Morris. “The best way to find yourself is to lose yourself in the service of others.” ~ Mahatma Gandhi

Previously, Mr. Morris served as the Senior Director, HRBA, US Programs, SCAN, Head Start, and Domestic Emergencies at Save the Children US, prior to which, he was the Executive

Director Human Resources at The Children’s Guild. Mr. Morris has experiences with working in healthcare (Corporate Director of Human Resources at Nexus Health Systems and with veterans (Human Capital Project Manager at the Department of Veterans Affairs). Prior to working in HR, he was a Police Officer in Prince George’s County. Mr. Morris has his MBA from Bowie State University and attended Mount St. Mary’s University and Bowie State University prior to pursuing his MBA and is a member of the Society for Human Resource Management (SHRM). Mr. Morris serves as President, Music Boosters President, Music Boosters at Elizabeth Seton High School and previously served as Human Resources Executive Board Member at Young Ladies of Tomorrow, Inc. where he provided legal compliance guidance, strategic planning, management coaching, and diversity training and volunteered at Hospice of the Chesapeake. Mr. Morris and his wife live and worship in Bowie, Maryland with their three children. He enjoys reading, playing chess with his kids and golf with his friends.

“Bryan and Alex bring significant experience in Human Resources and Diversity, Equity, Inclusion and Belonging in the workplace, which are invaluable assets to have on our Board, especially with the changing landscape of the workforce post-pandemic. Collan’s expertise in navigating the intersection of business, public policy, and healthcare is timely for The Coordinating Center as we are in the midst of a strategic planning process, which will require thoughtful leaders to help guide The Coordinating Center’s direction over the next few years. I’m confident that with their knowledge and expertise we will further our mission, to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life,” said Dr. Titus-Howard.

ABOUT THE COORDINATING CENTER

Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a statewide, nonprofit organization that provides care coordination services for more than 10,000 children and adults with complex medical needs and disabilities and their families. The mission of The Center is to partner with people of all ages and abilities and those who support them in the community to achieve their aspirations for independence, health, and meaningful community life.

At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

The Daily Record Announces 2022 Most Admired CEOs

Teresa

Baltimore (September 20, 2022) — The Daily Record has named Teresa Titus-Howard PhD, MHA, MSW President and Chief Executive Officer, The Coordinating Center one of Maryland’s 2022 Most Admired CEOs.

Most Admired CEOs honors talented business CEOs, higher education leaders and nonprofit executive directors throughout Maryland whose leadership and vision are admired by those around them. A panel of judges selects these winners based on professional accomplishments, community service and the letters of references submitted by co-workers, board members and community leaders showing the CEOs leadership and vision. Three-time winners are inducted into the Circle of Leadership.

Gina Abate from Edwards Performance Solutions was named to the Circle of Leadership. A listing of all the winners is below.

“The 2022 Most Admired CEOs are leading the way in unprecedented times and are developing a culture of innovation resulting in continued growth. In addition, they mentor the next generation. These CEOs are leaders we all want to emulate,” said Suzanne Fischer-Huettner, senior group publisher of The Daily Record. “Being a CEO today is a tremendously challenging job, and we at The Daily Record congratulate this year’s honorees for all their accomplishments.”

The winners will be honored Nov. 3 at the Hilton Baltimore BWI Airport, 1739 W. Nursery Road in Linthicum Heights. Food stations, drinks and networking start at 4:30 p.m., with the awards celebration at 5:30 p.m. followed at 6:30 p.m. with dessert, drinks and networking. Access to the celebration is limited to honorees and sponsors. Sponsorship includes a table for guests, multimedia marketing, logo usage and more. To secure a sponsorship, contact Suzanne Fischer-Huettner at shuettner@bridgetowermedia.com. The event hashtag is #TDRevents.

If space is available, a limited number of individual tickets will be offered after sponsorships close.

Winners will be profiled in a special magazine that will be inserted into the Nov. 4 issue of The Daily Record and will be available online at TheDailyRecord.com.

Celebration Sponsors are Epsilon Registration and Towson University.

For more information and updated sponsorship information about The Daily Record’s 2022 Most Admired CEOs, visit www.TheDailyRecord.com.

About The Daily Record
The Daily Record is a digital first, daily newsroom with frequent updates on business and law at TheDailyRecord.com. The Daily Record publishes a print edition on weekdays in addition to more than 25 special products a year including Power Lists ranking the key people in Maryland in a variety of industries, Doing Business in Maryland, Way to Be and Expanding Opportunities. It also focuses on women business leaders with Women’s Perspectives, including a monthly podcast, webinar series, every-other-week email newsletter and a special quarterly print content package along with Maryland’s Top 100 Women, Leading Women and Women’s Leadership Summit events. The Daily Record hosts 11 annual events to recognize excellence and provide leadership opportunities. These events include Most Admired CEOs, Influential Marylanders, Health Care Heroes, Icon Honors and more. The Daily Record also facilitates monthly webinars bringing local experts from the business community together to discuss current topics and trends. Its Digital Marketing Solutions helps customers with social media, search engine marketing and optimization, retargeting, email marketing and more. The Daily Record, with 134 years of editorial excellence, is part of BridgeTower Media, one of the country’s leading business-to-business media companies with more than 40 print and digital publications in more than 25 U.S. markets.

2022 Most Admired CEOs

***Indicates Circle of Leadership inductee

Government
Mike Gill, Maryland Department of Commerce
Troy LeMaile-Stovall, TEDCO

Higher Education
Kim Schatzel, Ph.D., Towson University

Nonprofit with less than $10 million in annual revenue
Nina Basu, Inner Arbor Trust Inc.
Al Hutchinson, Visit Baltimore
Martin Rosendale, Maryland Tech Council
Martin Schwartz, Vehicles for Change

Nonprofit with more than $10 million in annual revenue

Victoria Bayless, Luminis Health
Kevin Drumheller, Richcroft Inc.
Lynn O’Connor, MSA, LNHA, CASP, CMDCP, Ingleside
Bradley Schlaggar M.D. Ph.D., Kennedy Krieger Institute
Sheldon Stein, Mt. Washington Pediatric Hospital
Teresa Titus-Howard PhD, MHA, MSW, The Coordinating Center

Private company with 50 or fewer employees

LaKeita Carter, Institute for Healing LLC
Elizabeth Caulder, THE PHOENIX Lifestyle Marketing Group
Shawn Noratel, Liquified Creative LLC
Kwabena Osei-Sarpong, RIFE International
Gregory Proctor Jr., G.S. Proctor & Associates Inc.

Private company with 51-149 employees
***Gina Abate, Edwards Performance Solutions
Kim Groves, KCW Engineering Technologies LLC
Wes Guckert, PTP, The Traffic Group Inc.

Private company with 150-499 employees
Marty Janis, Atlantic Parking
Josh Levinson, Charm City Run
Steven Linkous, Harford Mutual Insurance Group
Creig Northrop, Northrop Realty
Elizabeth Rendon-Sherman, LG-TEK

Private company with more than 500 employees

Bob Barry, ZIPS Franchising LLC/ZIPS Cleaners
Carim Khouzami, BGE, an Exelon Company
Kevin Sowers, Johns Hopkins Medicine

Public company with more than $500 million in annual revenue

Christopher Ripley, Sinclair Broadcast Group
Carissa Rodeheaver, First United Corporation and First United Bank & Trust

The Coordinating Center appoints Dianne Edwards-Barnes as first Diversity, Equity, Inclusion and Belonging Coordinator

August 1, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048, ext. 2350

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce that effective August 1, 2022, Dianne Edwards-Barnes will serve as The Coordinating Center’s first, Diversity, Equity, Inclusion and Belonging (DEI&B) Coordinator. Dianne, who has served as co-chair of The Coordinating Center’s coworker led DEI&B Committee since 2000, recently obtained her Certificate in Diversity and Inclusion from Cornell University in 2021, where she studied strategies to improve engagement, counteract unconscious bias, and create a more supportive and engaging place to work.

As DEI&B Coordinator, Dianne will work with coworkers across all levels of the organization to foster a culture of community and inclusion, identify opportunities for advancement and support coworkers by serving as a central point of reference for all things DEI&B related.

“We are excited to appoint Dianne into this new leadership position. Under her leadership The Coordinating Center recently released its public DEI&B statement and efforts to date, including the integration of gender neutral and anti-ableist language across all policies and practice at The Coordinating Center,” said Teresa Titus-Howard, PhD, MHA, MSW, President and CEO, The Coordinating Center.

“It is my hope that The Coordinating Center will become a leader in DEI&B initiatives, recognizing that it is not one person’s responsibility, but all of ours to ensure that we are making a difference and creating a safe and welcoming environment where everyone belongs,” said Dianne Edwards-Barnes.

Dianne has more than 15 years of experience in social and human services and 10 years in training and professional development. Since 2014, Dianne has served as Supports Planner at The Coordinating Center, coordinating home and community-based services for older adults and individuals with disabilities to maximize their independence in the community. Dianne has held numerous volunteer positions, with Arthritis Research Foundation, March of Dimes, United Way, American Cancer Society, and the AIDS foundation. Dianne was also a former Crisis-Care Foster Parent along with her wife for over 75 at risk children.

 

R. Colby Bearch, Chief Operating Officer appointed to serve on URAC’s Accreditation Committee

July 18, 2022 – FOR IMMEDIATE RELEASE
Media Contact: Renee Dain, SVP, Strategic Partnerships and External Affairs, 410-987-1048, ext. 2350

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce that R. Colby Bearch, BA, MA-SF, MA-M, RN, CDONA, Chief Operating Officer (COO), has been appointed by the Utilization Review Accreditation Commission (URAC) to serve on its Accreditation Committee for a three year term.

URAC is an internationally recognized accreditation organization providing accreditation and certification in multiple healthcare specialty areas. Dedicated to improving the quality of health care, URAC currently recognizes the quality of more than 1,000 healthcare organizations through its accreditation and certification programs. URAC’s standards keep pace with the rapid changes in the health care system and provide a Gold Standard mark of distinction for health care organizations to demonstrate their commitment to quality and accountability.

“Earlier this year, our organization was granted full accreditation under URAC’s vigorous 6.0 Case Management standards. Colby played a critical role in making this happen and we are thrilled that he has been selected to serve on URAC’s Accreditation Committee,” said Teresa Titus-Howard, PhD, MHA, MSW, President and CEO, The Coordinating Center.

The Coordinating Center has continued to maintain accreditation in Case Management for its Amerigroup, Rare and Expensive Case Management (REM) and Model Waiver programs since 2001.

Mr. Bearch brings more than 25 years of experience in healthcare administration and has been with The Coordinating Center since 2011. Mr. Bearch provides executive oversight for The Coordinating Center’s Population Health Division, Quality Improvement and Outcomes Management Division, Facility Operations, Staff Development and organizational policy and accreditation. Mr. Bearch also serves as The Center’s Corporate Compliance Officer. Mr. Bearch has substantial clinical management experiences in critical care, acute care, subacute care, long-term care and population health arenas in the for-profit and nonprofit sectors.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs, and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

 

Maryland Nonprofits awards Service with Distinction Awards to five coworkers at The Coordinating Center

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce that Maryland Nonprofits has awarded five Service with Distinction Awards to the following coworkers at The Coordinating Center: Amanda Dayton, John Cannistra, Beth Groves, Maureen Tabor, and Sheryl Nickel. Maryland Nonprofits’ Service with Distinction Awards recognizes nonprofit employees, in positions that are not often formally celebrated, but who are critical to our work and deliver significant commitment, integrity, compassion, and caring for their organization and their communities. Awardees will be recognized during an audiovisual presentation and in a printed booklet at the Maryland Nonprofits’ 30th Anniversary Celebration, ‘This is the moment to care…and CELEBRATE!’, on July 28, 2022, from 6:00 PM – 9:00 PM at the B&O Railroad Museum in Baltimore, MD.

“We are thrilled to honor the accomplishments of Amanda, John, Beth, Maureen and Sheryl at Maryland Nonprofit 30th Anniversary Celebration. The Coordinating Center is a long-standing supporter of Maryland Nonprofits. Since 2000, we have maintained certification under Maryland Nonprofits Standards for Excellence program, which certifies nonprofits according to measures of ethical practices and accountability. We are proud to be a sponsor of “This is the moment to Care…and CELEBRATE,” and look forward to celebrating other nonprofit professionals who are doing incredible work in Maryland to ensure individuals, families and communities have access to vital services and supports,” says Teresa Titus-Howard, PhD, MHA, MSW, President and CEO, The Coordinating Center.

Meet the Awardees:
Beth Groves is a Community Health Worker who has been with The Coordinating Center since 2005. She is a strong advocate for adults with complex medical needs and chronic conditions, helping them navigate life after being discharged from the hospital with dignity and grace. Beth does an amazing job of meeting people where they are, literally and figuratively, with absolutely no judgement. She is skilled at motivational interviewing, listening, identifying barriers to care, accessing resources to overcome social determinants of health, and supporting others to become self-advocates. She successfully guides her clients through application processes dependent upon their abilities and collaborates with multiple community partners to ensure client needs are met, providing warm transitions to appropriate long-term resources when needed.

Maureen Tabor is a Licensed Certified Social Worker – Clinical (LCSW-C) in Maryland, and a Certified Case Manager (CCM) with experience in trauma-informed care and community-based services. Since 2016, Maureen has served as a Clinical Care Coordinator at The Coordinating Center for the Rare and Expensive Case Management (REM) program, which provides community case management services to over 4,000 people with diagnoses rare and expensive to treat. Maureen’s ability to navigate her clients’ social determinants of health is exemplary. It is not uncommon to find her making an extra visit with a client to complete a housing application, advocating for community systems to think outside-the-box for the adoption of a foster child to be expedited, or locating funding resources for items not covered by Medicaid. As a Maryland Board of Social Work Examiner’s approved supervisor, Maureen volunteers three hours per month to provide clinical group supervision to newer social workers at The Coordinating Center who wish to advance their licensure.

Sheryl Nickel is a Certified Case Manager and Pediatric Nurse (licensed in Maryland and Washington, D.C.) with 14 years of nursing experience in pediatrics (hospitals and hospice). Since 2017, Sheryl has served as a Clinical Care Coordinator at The Coordinating Center, providing exceptional case management services and advocacy for Model Waiver clients. Clients and families report that Sheryl is kind, caring and willing to assist to overcome any barriers to support them. For example, Sheryl is assigned to a rural section of Southern Maryland where there is a significant nursing shortage. Proactively, she participated in a Maryland statewide Nursing Workgroup to seek resolution for the shortage and implemented an electronic notification system to match clients with available nursing services, by alerting nursing agencies when a client was in need of support. Sheryl goes above and beyond supporting her clients, attends weekly program meetings with our State Funder, is a member of The Coordinating Center’s Transitioning Youth and Bereavement Committees and Pay for Performance work group and participates in strategic planning meetings for transition of the program into a new documentation system.

Amanda Dayton is a R.N. Care Coordinator with VIPhysicians&Kids, a new medical home program at The Coordinating Center that was established in 2019 to improve health outcomes and quality of life for children and youth with special health care needs and their families. Amanda played an instrumental role in helping to develop the new program, improving the lives of the families she serves and engaging providers in their care. Her approach with providers is always polite, professional, and warm and her warm “bed-side manner” comes across through virtual meetings and phone calls. Amanda has a keen ability to lift others up through encouraging words and communication style (both verbal and nonverbal). Even under stress, she maintains her patience, calmness, and warmth. She is empathetic and is very good at meeting coworkers and clients where they are. Always wanting to give back, Amanda serves on The Coordinating Center’s Bereavement Committee and takes initiative to send sympathy cards to client and families and she enjoys sending birthday cards to coworkers.

John Cannistra, a Supports Planner II, has been at The Coordinating Center for one year. As a new Supports Planner for our Community First Programs, John had to quickly learn four complex Medicaid programs, which provide supports planning services to older adults and individuals with disabilities who live and want to remain in the community or are living in a Maryland nursing facility and want to move to a home. John has the unique ability to take what is complicated and simplify it so that he can do what he loves best – helping others thrive in the community of their choice. With a degree in psychology and experience in behavioral health, John is an asset to his team. John is motivated, passionate, knowledgeable, and caring. He is also a team player, sharing resources with coworkers and taking initiative when our team needs mentoring or assistance.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a nonprofit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.
Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Megan Bazzett, MS, CPRP, CFRP, Appointed Director, Community First Programs

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce Megan Bazzett, MS, CPRP, CFRP from Harford County as its next Director, Community First Programs (CFP). As CFP Director, Ms. Bazzett will provide oversight of The Center’s supports planning services for more than 3,000 Marylanders statewide, enrolled in one of Maryland Medicaid’s Home and Community Based Services Programs (HCBS) and/or Waiver. HCBS enable people with disabilities and older adults to live at home and/or transition from nursing homes to homes in the community.

Previously, Ms. Bazzett served as Chief of Operations for a multi-jurisdiction community-based mental health provider offering comprehensive services to individuals across the lifespan. With 22 years of experience in behavioral healthcare and program management, Ms. Bazzett also has held leadership roles through two non-profit behavioral health organizations, serving as the Director, Community Outreach Programs and the Director, Psychiatric Rehabilitation Programs. Ms. Bazzett has a master’s degree in psychology from Walden University and holds the following certifications granted by the Psychiatric Rehabilitation Association (PRA), formerly USPRA: Child and Family Resiliency Practitioner (CFRP,) and Certified Psychiatric Rehabilitation Practitioner (CPRP).

“After a comprehensive search process, we found an accomplished professional, whose leadership philosophy and experience in behavioral health makes her the perfect fit for this position. Ms. Bazzett has a proven track record of success in program design and growth, as well as coworker cultivation and retention, critical skillsets, which will be leveraged to positively impact our Community First Programs team.” Sharyn King, SVP, Population Health, Care Management and Service Coordination.

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Founded in 1983 and headquartered in Millersville, Maryland, The Coordinating Center is a non-profit organization that provides care coordination for individuals with complex medical needs and disabilities and their families.

Commitment to Diversity, Equity, Inclusion and Belonging:
At The Coordinating Center we aim to dismantle inequalities within our policies, systems, programs and services by embracing Diversity, Equity, Inclusion and Belonging (DEI&B) and leading with respect, acceptance and compassion. It’s what makes us exceptional in achieving our mission and drives us to deliver culturally competent and effective care coordination services. We believe we are stronger together.

Visit www.coordinatingcenter.org for more information.

Meet The Team – VIPhysicians&Kids

Contact us here: 410-987-1048 ext 1650
VIPK@coordinatingcenter.org

Fay Alexander is a Certified Community Health Worker with VIPhysicians&Kids and brings 15 years of experience in social services. As a military spouse, Fay has lived and worked in several states and overseas. Fay has worked with people with disabilities and health care resource needs, including military families, seniors in long-term care and independent living facilities, and adults with traumatic brain injuries. Now that Maryland is home, Fay feels lucky to be working at The Coordinating Center where patient-centered care is a top priority. Fay serves on Maryland’s Community Health Worker Advisory Committee and chairs The Coordinating Center’s Fundraising Committee. She is also a member of the Quality Council and the Transitioning Youth Workgroup. In her free-time Fay enjoys hiking, working out, reading, watching movies, and playing games. Fay holds a master’s degree in human relations from The University of Oklahoma and a bachelor’s degree from Loyola University of Maryland.

Amanda Dayton is a Registered Nurse with VIPhysicians&Kids. Amanda has been with the program from its inception as a key component to where the program is today. Amanda worked at Johns Hopkins in the Neonatal Intensive Care Unit for 14 years prior to moving on to focus on assisting families in their day to day lives to meet not only medical needs, but social, emotional and mental needs as well. Amanda is a volunteer for her local animal shelter and her church in the children’s ministry. She enjoys spending her time outside with her husband of 16 years and their four children.

Kim Oveson is a Certified Community Health Worker with VIPhysicians&Kids. Kim has been with The Coordinating Center for four years, previously providing Supports Planning services for people with disabilities and complex needs. Driven by a passion for helping others, Kim takes pride in providing a person- centered approach when assisting patients. Kim has been working in the health and human services field for 11 years. Kim holds a master’s degree in clinical health science from Saint Francis University and a bachelor’s degree in community health science from Towson University. She is married with two children. Kim enjoys spending time outside with family and hiking. Her favorite quote is “what lies behind us and what lies before us are tiny matters compared to what lies within us” by Ralph Waldo Emerson.

Laura Smith, RN, BSN, CHPPN is a Registered Nurse with VIPhysicians&Kids. Laura has 12 years of nursing experience working in the fields of Pediatric Hospice and Palliative Care, Pediatric Emergency Nursing, and Neonatal Nursing. Laura graduated from Johns Hopkins University with a Bachelor’s of Science in Nursing and from Brigham Young University with a Bachelor’s of Science in Psychology. Laura is dedicated to working with children and their families to promote physical, emotional, and social well-being, and encouraging families to advocate for their health and psychosocial needs.

 

Teresa Titus-Howard Named President/CEO of The Coordinating Center

Millersville, Maryland—The Coordinating Center, Maryland’s statewide, premier nonprofit care coordination organization for children and adults with disabilities and complex needs, is excited to announce Teresa Titus-Howard, PhD, MHA, MSW, as its next President/CEO. Dr. Titus-Howard will succeed Karen-Ann Lichtenstein, who retired at the end of May after 35 years with the organization.

Dr. Titus-Howard joins The Coordinating Center with more than 25 years of health care delivery experience, with extensive expertise in consumer advocacy, public-private partnerships, policy, payment reform, clinical expertise, and compliance oversight. Recently, Dr. Titus Howard was Vice President, Federal Health Management and Solutions at Telligen, Inc., where she oversaw federal health contracts for the organization.  She is a well-respected leader in the areas of performance measurement and quality improvement, learning and action networks, and healthcare innovation drawing from her prior experience with the Centers for Medicare & Medicaid Services (CMS) where she co-founded the Learning and Diffusion Group for CMS Center for Medicare & Medicaid Innovation Center (CMMI) and led the reorganization of the Quality Innovation Network Quality Improvement Organization (QIN-QIO) program for CMS Center for Clinical Standards and Quality Improvement Group.

“After a comprehensive search process and thorough succession plan, the Board of Directors is pleased to have chosen the best individual to assume leadership of The Coordinating Center,” said Tom H. Hall, chairman of The Coordinating Center’s Board of Directors. “Teresa has a proven track record of advancing the health care delivery experience, with strong leadership in advancing public-private partnership. This combined with her dedication to community, quality and outcomes management make Teresa uniquely qualified to lead The Coordinating Center successfully into the future.”

Photo courtesy of Jason Putsche Photography.

The Coordinating Center’s Board of Directors Elect New Officers

The Coordinating Center is pleased to announce its new Board Officers, Thomas H. Hall, Chair of the Board and Dianne Feeney, Vice Chair.

Thomas H. Hall, President of Saltgrass LLC and CEO of Heywood Oil & Gas LLC has more than 30 years of experience in the areas of marketing, development, and government relations. He has worked with companies such as Tierco Group, Premier Parks Inc., and Six Flags Inc. Mr. Hall has served on The Center’s Board for six years.

Dianne Feeney, B.S.N., M.S., has served as the Associate Director for Quality Initiatives for the Maryland Health Services Cost Review Commission since 2008. Prior to her work with The Commission, Ms. Feeney was the Senior Vice President of Operations and Vice President of the National Quality Forum, a national consensus development membership organization. Ms. Feeney has served on The Center’s Board for three years.

Both Tom and Dianne have a deep passion for our mission and bring talent, expertise and energy to the table. We look forward to their leadership and helping us continue to strengthen our mission of partnering with people of all ages and abilities to achieve their aspirations for independence, health, and meaningful community life,” said Karen-Ann Lichtenstein, CEO.